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User logs
Daria Mamchenkova avatar
Written by Daria Mamchenkova
Updated over 8 months ago

You can use User Activity log to check the logs for different user actions performed within your Affise Admin panel. It allows you to check who did some particular changes on the platform, when and what was changed. You can check if the data import process was successful, check the conversions or affiliate postbacks logging, and so on.

User activity log

To find the User activity log go to User > Users Activity log:

The section includes the following sections:

  • Filter fields - you can group logs by using filters.

    • Timeframe: choose the time range for which you want to check the logs.

    • User: select one or more users for which you want to check the logs.

    • Offer: select one or more offers for which you want to check the logs.

    • Type: select one or more types of user’s activity. If you don't select a particular user, offer, or type, the system shows the logs for all users, offers, and types.

    • Object ID: depict logs for certain Affise objects by using Affise internal ID.

    • Pagination: enter the number of fields you want to see on one page (by default = 50, max = 500).

    • View button.

    • Changed field: depict logs for a certain changed object. You can see each changed object in the Details column:


🔎 Type the full object name in this filter. You can search for several changed objects at a time. If several objects have the same name (e.g. affiliate status and offer status), you get results on different action types (affiliate new/edit and offer new/edit respectively).

  • Logs table - you can find a table with users logs.


    The table includes the following columns:

    • User: email of a user who acted.

    • Type: a type of user’s action.

    • Changed object: the object on which you perform the action.

    • Details: you can check the status of the action, view the changes, or see the error details.

    • Note: you can check additional information about the actions, or the user agent.

    • Date: displays the date and time in the timezone you select in the global settings.

    • Actions: displays the rollback option, which is available for some types of action. You can use it to remove certain actions. For example, if you changed conversion’s status by mistake, and this action logged, you can rollback this action.

If you performed any activity via API, you can see the following comment in the Note column:

If you made some changes via CPAPI, you can see the following comment in the Note column:

Cases

Case 1. Conversions import

If you imported conversions and want to know how successful the import was, you can check it in the Details column.

Case 2. Status and privacy level logging

If you want to change offer’s status or privacy level, keep in mind that the system logs the statuses with the following values:

  • 0: disabled

  • 1: active

  • 2: paused

And it logs the privacy level with the following values:

  • 0: public

  • 1: pre-moderation

  • 2: private

You can check the changes in the Details column:

🔎 You can also work with the Offers log (Offers > Log). Read more about it here.

Case 3. Billing

If you create a new billing for an affiliate, the system logs it with the affiliate ID in the Changed object column. If you want to change anything in the already created billing, you see payment ID in the Change object column.

The system logs affiliate payment statuses with the following values:

  • 1: waiting

  • 2: completed

  • 3: partly paid

  • 4: pending

  • -1: declined

Case 4. The logging date

Affise uses a timestamp to encode the date and time. To understand the date in the logs, you can use extensions for your browser, such as Timely. This extension converts Unix timestamps to human-readable time:

Case 5. Affiliate postbacks logging

If you change something in the affiliate postback, two records appear in the User activity log section: partner edit with partner ID, and postback edit with postback ID. It happens because you change the affiliate's postback on the affiliate's edit page, which means you change affiliate’s settings as well. You can check the changes in the affiliate postback by object id.

The system logs the affiliates' postback statuses with the following values:

  • 0: any

  • 1: approved

  • 2: pending

  • 3: declined

  • 5: hold

  • 101: by creating

Case 6. Conversions logging

Conversion ID in the User activity log section is not action_id you usually receive from the advertiser. This is the internal conversion ID in the system. You can observe this identifier on the Conversion info page (Statistics > Conversions > ID > Conversion info).

Case 7. Offer duplication logging

If you duplicate the offer, the relevant record appears in the User activity log section in the Offer new type of log. The system depicts the offer ID in the Note column:

🔎 You can also work with the Offers log (Offers > Log). Read more about it here.

Case 8. Affiliate's actions logging

The system logs the following actions which affiliates perform on their Affiliate panels:

  • All actions related to postbacks.

  • All actions related to custom registration fields.

  • All actions related to payment systems.

  • All actions related to pixels.

To understand whether the affiliate performed the action, or the user did that, use the User column. You see the affiliate ID instead of the email of the user if the affiliate performed the action.

Case 9. Advertiser's login/logout

To see records for the advertiser's login/logout, select the User login or User logout type accordingly. In the User column, you see a relevant record with the advertiser's ID:

Case 10. Offer schedule, Start at, and Stop date logging

The record for the Offer schedule looks like that:

where:

  • Enabled: whether the Offer Schedule flag is on.

  • Timezone: timezone of the offer schedule (might not match the general timezone of the platform).

  • Start_date: the date and time in the Start at field.

  • End_date: the date and time in the Stop date field.

  • Intervals: periods when the offer is supposed to be active.

    • Day_of_week: from Monday to Sunday.

    • From and To: the range of hours according to the green cells in the offer schedule shown according to the timezone set up in the offer. It might differ from the one set up on the platform's level.

🔎 You can also work with the Offers log (Offers > Log). Read more about it here.


Please contact the Affise Customer Support team regarding all raised questions via the e-mail: [email protected].

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