Contact your manager
Natalya Yefimenko avatar
Written by Natalya Yefimenko
Updated over a week ago

There are several ways for you to reach your manager regarding some questions. Affise provides a ticket system, which helps get access to the offer or ask a question on any other topic.

You can also find your manager's contacts, such as the phone number, Skype contacts, etc., and contact the manager directly.

Before you begin

Create a ticket

  1. Go to Support.

  2. Click Create ticket.

  3. In the Type drow-down menu, select the type, which your question belongs to.

  4. In the Title field, type your question briefly.

  5. In the Description field, describe your question in details.

  6. Optional. Click Choose a file, if you want to attach a file. Affise supports the following formats: .JPG, .GIF, .PNG, .ZIP. Maximum size of each file is 5 MB.

  7. Click Create ticket.

Once your manager replies, you will see a ticket with the answer in the Support section. The system highlights the new answer:

Contact the manager directly

  1. Go to Dashboard. You see the name and contacts of your personal manager.

Please contact the Affise Customer Support team regarding all raised questions via the e-mail: [email protected].

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