On Affise, you have several helping tools in the Support menu. The tools allow you to write e-mails to the customer care team, get to various documentation, and address your dedicated manager. Also, you can get the latest news via the menu.
Support menu tools
Support is located in the top menu of your Admin panel.
where:
Billing: your billing cabinet.
Sections manager: it allows you to adjust UI presets to fit your needs and simplify platform use.
Notifications: it allows you to set notification rules for different events. It helps you get information about what happens with affiliates and offers.
CPAPI: it automates offer creation. You can set rules in CPAPI, and hundreds of offers instantly appear in your Affise profile.
Settings: it allows you to configure settings that affect your work with the platform.
Earn up to $2000: you can earn bonuses from Affise by sharing your unique referral link with your partners, or by promoting it via social networks and marketing channels.
Product documentation: Affise knowledge base with the collections of articles and guides.
API documentation: API 3.1 documentation with all the instructions and types of requests to help you work via API.
You can see the name of your Customer Success manager and send an e-mail to their indicated address.
You can send an e-mail to [email protected] to address the Affise customer care team.
Please contact the Affise Customer Support team regarding all raised questions via the e-mail: [email protected].