On Affise, you have several helping tools in the Support menu. The tools allow you to write e-mails to the customer care team, get to various documentation, and address your dedicated manager. Also, you can get the latest news via the menu.
Support menu tools
Support is located in the top menu of your Admin panel.
where:
You can send an e-mail to [email protected] to address the Affise customer care team.
Product documentation: Affise knowledge base with the collections of articles and guides.
API documentation: API 3.1 documentation with all the instructions and types of requests to help you work via API.
News & Changelog: list of news from the Affise team about new features, improvements, etc.
You can see the name of your Customer Success manager and send an e-mail to their indicated address.
Terms of Use: terms and conditions of use of the website https://affise.com/ and the software offered through it.
Please contact the Affise Customer Support team regarding all raised questions via the e-mail: [email protected].