Create a ticket
Natalya Yefimenko avatar
Written by Natalya Yefimenko
Updated over a week ago

Before you begin

Add a ticket

To add a new ticket, do the following:

  1. In Tickets > Ticket list, click the Add button.

    Tickets _ Demo Account - Google Chrome 2022-09-14 at 4.04.08 PM

  2. In a New ticket window, select the question type and status of your ticket.

  3. Type a ticket subject.

  4. Type a description.

  5. Select an affiliate.

  6. Add attachments if necessary. Attachments should be in one of the following formats: JPG, PNG, ZIP, GIF, maximum 5 files/5 MB each.

Screen Recording 2022-09-14 at PM

Please contact the Affise Customer Support team regarding all raised questions via the e-mail: [email protected].

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