Before you begin
Add a ticket
To add a new ticket, do the following:
1. In Affiliates > Review tickets, click Add new ticket.
2. In the opened window, enter the following information:
Affiliate: affiliate name.
Question type: question type of the ticket.
Ticket status: status of the ticket.
Subject: ticket subject.
Description: ticket description.
Attachment: attach files.
🔎 Attachments should be in one of the following formats: JPG, PNG, ZIP, GIF, maximum 5 files/5 MB each.
3. Click Create ticket.
Please contact the Affise Customer Support team regarding all raised questions via the e-mail: [email protected].