There are different reasons why a conversion might get the Declined status.
To check the conversion status, go Statistics > Conversions > Status column.
Conversions declining reasons
Reason | Description |
Payments not found | Your payouts had different settings than the offer settings had (GEO, Device, OS, Sub values, Goal). |
Rejected by a manager | Your manager declined the conversion. |
Cap is reached | The system declined the conversion because the cap was reached in the offer. |
Click/impression session lifespan is expired | You sent a click/impression to the offer, when its click/impression session lifespan was already expired. |
Min click/impression session lifespan is not reached | You sent a click/impression to the offer before its min click/impression session lifespan was reached. |
Declined via advertiser’s postback | An advertiser passed declined conversion status via a postback with the help of the status=3 parameter. |
IP duplicate | The conversion for the offer that required only unique IP had not unique IP, and the system rejected it. |
Partner is disabled | You had a disabled status and couldn't send a conversion. |
Partner is banned | You had a banned status and couldn't send a conversion. |
Rejected by import | When importing conversions, the Declined status was specified in the imported file. |
Promo code is expired | You used the promo code, which was already expired. |
Promo code is not available | You used the promo code, which was deleted from the system. |
Declined by Fraud detection plugins | Fraud detection plugin declined a conversion. |
Please contact the Affise Customer Support team regarding all raised questions via the e-mail: [email protected].