Before you begin

After getting access to the platform, Affise provides you with a set of default domain names. To find them, go to Settings > Tracking domains.

On Affise, you might need to use another default tracking domain name for a certain affiliate. You can manage the domain the affiliate adds on their side without contacting support. The article describes how to add or change a custom tracking domain for a certain affiliate only.

💰 The feature is available for clients with all plans, but the limit on custom tracking domains depends on the type of plan (read more about Affise plans here). To increase the number of custom tracking domains, you need to buy a bundle of domains. The bundle can contain 5, 10, and 20 domains. To buy the bundle, contact your Customer Success manager.

Set up a custom tracking domain for a certain affiliate

The custom tracking domain implementation implies steps on the affiliate's side and on your side. Affiliates add tracking domains that only they can use. You only need to approve or decline them. It saves your time and makes the whole process easier.

To set up a custom tracking domain, do the following:

  1. Go to Settings > Tracking domains > Requests to see the domains that affiliates implemented on their side.


  2. Do one of the following:

    • If you want to approve the domain, click Approve.

      ⚠️ Keep in mind that the system counts each approved affiliate’s tracking domain towards your domains' limit.

    • If you want to decline the domain, click Decline and describe the decline reason:

Once you approve or decline the domain, the system moves it to the Affiliates domains tab:

where:

  • Domain: the domain address.

  • Affiliate: the affiliate who added the domain.

  • Status: the domain's status (Active or Rejected).

  • HTTP/HTTPS: the type of connection in the domain.

If you approved the domain, the domain gets the Active status.

If you see the Rejected status, two cases are possible:

  • You rejected the domain.

  • The system rejected the domain.
    You can see the note "Rejected by the system" when clicking the i sign.

Сheck HTTPS

You can check if the certificate is updated by doing the following:

  1. Enter the domain in the browser address bar and click Enter.

  2. Go to the certificate details by clicking one of the following:

    a. lock sign


    And then select Connection is secure > Certificate is valid:

    b. alarm sign

    And then select Certificate is not valid:

    If the connection is not secure and the certificate is not valid, it means the certificate wasn't updated yet. Vice versa, if the connection is secure, and the certificate is valid, the certificate was updated.

📃 Related topics


Please contact the Affise Customer Support team regarding all raised questions via the e-mail: [email protected].

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